Refund policy
90 Day Money-Back Guarantee
PLEASE READ AND UNDERSTAND OUR TERMS AND CONDITIONS BELOW
- To qualify for a full refund, individuals must have purchased our IPL Laser Hair Removal Handset from www.solglocare.com AFTER January 1st, 2021
- Trial our handset for a minimum of 60 days from the date of delivery, but for no more than 90 days.
- You must complete a minimum of 12 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
- If there are no evident results in hair reduction, email your 12 photos to us at info@solglocare.com with your order number, and we will review your application.
- All 90 Day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your handset.
- ALL images MUST have valid time and date stamps
- If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
- Once approved, return the our Handset in its original packaging to the address provided to you
- Once returned, our Handset's purchase price will be refunded to you.
Postage costs and the procedure of sending the handset back to us is the full responsibility of the claimant, and return postage costs will not be refunded.
We recommend to return the handset by trackable mail. We cannot guarantee that all return items will reach us, unless tracked.
Please allow us 3 business days for the return to be processed, once the handset is delivered back to us
You can always contact us for any return question at info@solglocare.com.
Thank you :)